Title: Lead Assistant
About Star: Star is one of our "bright and shining" Lead Assistants in the office. It's very rare that you will find her without a smile, and are always sure to be greeted with warmth and care. Star leads our team in Patient Care, working very hard to make sure all Graff Ortho patients are seen on time, and treated in a timely manner. She's worked with Graff Orthodontics for over 4 years now and cannot imagine herself doing anything else! Star loves what she does feels that there is nothing more rewarding than seeing Patient's smiles transform, and their confidence boom! Star believes that Dr. Graff is not only a perfectionist who has a raw talent for transforming smiles, but also is a great caring person who lives to support and care for his Patients. "When it comes to achieving a perfect smile, Graff Orthodontics is the place to be!" With our caring friendly team you can trust that we will make your journey in braces a total success! Star also loves going for walks with her amazing husband and beautiful dogs.
Title: Treatment Coordinator
Title: Scheduling Coordinator
Job Title: Ortho Assistant
About Joanha: Joanha is another one of our super star Assistants that has been at Graff Ortho for several years now. She truly loves getting to know all her patients from the beginning of their treatment to the end. She appreciates the meticulous work Dr. Graff provides to each patient individually. "He really does treat every patient as he would his own family." She loves to hear patients describe their smile transformation as "a miracle". She's grateful to witness and be part of such a beautiful and life changing process. Joanha has two amazing daughters and loves the outdoors. She's cool, calm, and collected and sure to make you Orthodontic experience a great one!
Title: Orthodontic Assistant
Title: Records Technician
About Cassidy: Cassidy is our Records Technician and is an instrumental part of our office! She takes x-rays, photos, impressions and digital scans for Dr. Graff. She’s native to the 4 corners area and strives to be the best part of our Patient's day! Her goal is to truly see each one of our patients smile or laugh at least once from the time they walk in office until the time they leave. Outside of the office, Cassidy enjoys spending time with her boyfriend and family.
Cassidy is CPR and RHS certified
Gabby has worked for Dr. Graff for almost 2 years. She loves her job and making people smile. She also loves spending time with her family and friends. Gabby continually strives to be the best she can be.
Title: Ortho Assistant (bilingual - spanish speaking)
About Celia: Celia has been working as an assistant for Dr. Graff for a few years now, and has truly enjoyed the opportunity to work with such a great practice. "The most rewarding aspect of what I do is the end result." Celia loves seeing our Patients super happy about their new smile as they go through such a dramatic “life-changing" experience. She also appreciates being a communication bridge with our Hispanic patients.
Title: PR and marketing Coordinator
About Annie: Annie has had the pleasure of working with Dr. Graff for a few years now and in many capacities. Annie is our Rewards Program Coordinator where she is able to create a super fun and rewarding environment for our Patients. She is a huge reason why our Patients excel with their treatment, because she creates that extra incentive to achieve the perfect smile. Annie coordinates many of the events here in the office as well as out in the community. Whether it's designing a float for a parade or building an exhibit for an expo or health fair, Annie always does an amazing job projecting the warm and caring personality of the office out to the general public. She enjoyes being in the community, seeing the smiling faces of our Graff Ortho patients. She also plays a large role in helping potential Patients understand more about the process of braces and all the Graff Ortho Team has to offer.
Annie has a cosmetology degree with 8 years in the medical field and a total of 17 years with various roles in customer service. Her favorite aspect of work is experiencing a Patient’s excitement when they see the final transformation their journey with braces has created. She loves using her creativity to craft and create things. Mostly, she just enjoys making the process of having braces FUN! Annie also enjoys spending time with her wonderful husband and watching her daughters grow up!
She has 19 years of experience in the dental field. Lucy believes her greatest achievements have been the relationships she has developed with patients and their families.
Growing up in a Spanish speaking family, Lucy understands the difficulties and frustrations with language barriers, especially for parents. Lucy loves being able to translate in Spanish/English so patients and families have a full understanding of their future treatment.
Lucy has lived in the Aztec/Farmington area since 1980. After graduating from Aztec High School in 1996, she began working as a pediatric dental assistant where she had an appreciation working with children and teens. After working there for 4 years, she went to work for a general practice, as a Dental Assistant for 15 years, before coming to Graff Orthodontics in the spring of 2015.
She loves meeting new people and building relationships. Her goals are to provide patients with professional services in a fun and exciting environment.
Title: Billing Coordinator
About Annette: Annette has 30 years of experience in varying aspects of customer service. She has acquired a deep and throrough understanding within the world of insurance and has become a very important Team Member, assisting our Patients with all of their insurance needs. She understands that getting Orthodontic treatment is a substantial investment and an important commitment that when done properly, will last a life time. She is an advocate for promoting individualized Orthodontic care. Annette is always available and willing to help in any capacity and she works hard to help each patient achieve the level of treatment and personal care they need.
Title: Office Manager
I’m not glad it’s “Friday” I’m glad it’s “Today”. Love your life 7 days a week.
Charmaine grew up here in Farmington. She loves a challenge and is fairly new to this industry but loves her team and the difference she sees in our patients everyday. She came to work with Graff Orthodontics after observing the awesome care given to one of her daughters in treatment and realized that she wanted to be a part of this amazingly talented team.
In her spare time Charmaine loves to spend time with her four children and husband. They have a pet Hedgehog that is completely spoiled.
Title: Lead Scheduling Coordinator
Title: Treatment Coordinator (Bilingual – Hungarian speaking)
About Zita: She has been working for Dr. Graff for over a year, and very proud to have her 14-year-old daughter as one of his patients. Zita moved from Hungary to the United States in 1997 and has been an American citizen ever since. She has 28 years of customer service experience from the front office to the emergency department. She has been in the medical field for 9 years and loves to make a difference in everyone’s life.
“I feel that I have the best job as the treatment coordinator, I get to meet new people every day. I strive to make their first experience in our office fun, relaxed and educational. Every person is different, and I enjoy finding the right treatment plan that fits their orthodontic needs. At Graff Orthodontics our goal is to be the best part of our patient’s day.”
Brianna King: (photo coming soon!)
Bri just recently moved to New Mexico from Colorado. She enjoys hiking and camping with her husband and their little dog Rousey. She also has a cat Dexter, who is bigger than Rousey. She's looking forward to getting to work with you!
Title Scheduling Coordinator