Title: PR and marketing Coordinator
About Annie: Annie has had the pleasure of working with Dr. Graff for a few years now and in many capacities. Annie is our Rewards Program Coordinator where she is able to create a super fun and rewarding environment for our Patients. She is a huge reason why our Patients excel with their treatment, because she creates that extra incentive to achieve the perfect smile. Annie coordinates many of the events here in the office as well as out in the community. Whether it's designing a float for a parade or building an exhibit for an expo or health fair, Annie always does an amazing job projecting the warm and caring personality of the office out to the general public. She enjoyes being in the community, seeing the smiling faces of our Graff Ortho patients. She also plays a large role in helping potential Patients understand more about the process of braces and all the Graff Ortho Team has to offer.
Annie has a cosmetology degree with 8 years in the medical field and a total of 17 years with various roles in customer service. Her favorite aspect of work is experiencing a Patient’s excitement when they see the final transformation their journey with braces has created. She loves using her creativity to craft and create things. Mostly, she just enjoys making the process of having braces FUN! Annie also enjoys spending time with her wonderful husband and watching her daughters grow up!
Title: Billing Coordinator
About Annette: Annette has 30 years of experience in varying aspects of customer service. She has acquired a deep and throrough understanding within the world of insurance and has become a very important Team Member, assisting our Patients with all of their insurance needs. She understands that getting Orthodontic treatment is a substantial investment and an important commitment that when done properly, will last a life time. She is an advocate for promoting individualized Orthodontic care. Annette is always available and willing to help in any capacity and she works hard to help each patient achieve the level of treatment and personal care they need.
Title: Lead Assistant
About Star: Star is one of our "bright and shining" Lead Assistants in the office. It's very rare that you will find her without a smile, and are always sure to be greeted with warmth and care. Star leads our team in Patient Care, working very hard to make sure all Graff Ortho patients are seen on time, and treated in a timely manner. She's worked with Graff Orthodontics for over 4 years now and cannot imagine herself doing anything else! Star loves what she does feels that there is nothing more rewarding than seeing Patient's smiles transform, and their confidence boom! Star believes that Dr. Graff is not only a perfectionist who has a raw talent for transforming smiles, but also is a great caring person who lives to support and care for his Patients. "When it comes to achieving a perfect smile, Graff Orthodontics is the place to be!" With our caring friendly team you can trust that we will make your journey in braces a total success! Star also loves going for walks with her amazing husband and beautiful dogs.
Job Title: Ortho Assistant
About Joanha: Joanha is another one of our super star Assistants that has been at Graff Ortho for several years now. She truly loves getting to know all her patients from the beginning of their treatment to the end. She appreciates the meticulous work Dr. Graff provides to each patient individually. "He really does treat every patient as he would his own family." She loves to hear patients describe their smile transformation as "a miracle". She's grateful to witness and be part of such a beautiful and life changing process. Joanha has two amazing daughters and loves the outdoors. She's cool, calm, and collected and sure to make you Orthodontic experience a great one!
Title: Ortho Assistant (bilingual - spanish speaking)
About Celia: Celia has been working as an assistant for Dr. Graff for a few years now, and has truly enjoyed the opportunity to work with such a great practice. "The most rewarding aspect of what I do is the end result." Celia loves seeing our Patients super happy about their new smile as they go through such a dramatic “life-changing" experience. She also appreciates being a communication bridge with our Hispanic patients.
Title: Records Technician
About Cassidy: Cassidy is our new Patient liaison introducing new patients to our office by way of a tour and information on how the office works. She takes x-rays, photos, impressions and digital scans for Dr. Graff. Cassidy is currently enrolled at San Juan College, taking General Ed classes. She’s native to the 4 corners area. Cassidy is very instrumental in helping our Patient's to feel comfortable and relaxed during their very first visits. Her fun and positive personality have been a great compliment to our practice. Cassidy's favorit aspect of her job is working/interacting with patients and seeing the transformation and end result when braces are removed. Cassidy also enjoys playing music.
Job Title: Orthodontic Assistant
About Angela: Angela assists Dr. Graff in transforming Patient’s smiles by utilizing Dr. Graff’s treatment plan specifically designed for each and every patient. Together they grow teeth into their new positions. Angela is a wife and mom to one little man and love spending time with her family. “I LOVE MY JOB!” She has a blast interacting with her co-workers and meeting new people and patients. She loves the art of placing new braces and learning constantly from Dr. Graff. "He's a perfectionist, and won't let us settle for anything but the very best results." She also enjoys playing in a volleyball league in her spare time.